LED ERROR CODES
|
MODE |
LED COLOR |
ВЕЕР |
ISSUE |
FIX |
|---|---|---|---|---|
|
Protection Mode (initital start up) |
Green LED Flashing |
1x Short Beep |
Low voltage protection |
Charge or replace battery |
|
1x Short Beep + 1x Long Beep |
High Voltage protection |
Confirm battery is charged on STACYC Smart Charger |
||
|
Yellow LED Flashing |
2x Long Beeping |
Throttle Speed Input >1V |
Replace throttle |
|
|
Red LED Flashing |
Long Beeping |
Battery temperature protection |
Battery is too hot or too cold to operate |
|
|
Red LED Flashing |
Long Beep (1 second) |
Motor temperature protection |
Stop riding, let motor cool |
|
|
Red & Green LED Flashing Mutually |
2x Short Beeping |
Mos temperature protection |
Stop riding, let bike cool |
|
|
Protection Mode (while riding) |
Green LED Flashing |
1x Short Beep + 2x Long Beep |
Battery pack low voltage protection |
Recharge battery |
|
Red LED Flashing |
3x Short Beeping + 1x Long Beep |
Battery temperature protection |
Stop riding, let battery cool |
|
|
Red LED Flashing |
Continous Beeping (0.5 seconds) |
Motor temperature protection |
Stop riding, let bike cool |
|
|
Yellow LED Flashing |
5x Short Beep + 1x Long Beep |
Over current protection |
Replace throttle |
|
|
Red & Green LED Flashing Mutually |
2x Long Beeping |
Mos temperature protection |
Stop riding, let bike cool |
|
|
Yellow & Green LED Flashing Mutually (continuously) |
|
Motor hall sensor error |
Check condition of wires and connectors, clear dust or debris inside motor using compressed air. |
|
|
Warning Mode |
Yellow LED Flashing |
1x Short Beeping (every 2 seconds) |
Motor over temperature warning |
Stop riding, let bike cool |
|
|
Yellow & Green LED Flashing Mutually (continuously) |
|
Blocked Protection In a condition: throttle >20%, motor rpm < 1050rpm and motor current is over 27A |
Check condition of gearbox, service drivetrain |
|
Red & Yellow LED Flashing Mutually |
2x Short Beep + 2x Long Beep |
ESC detects abnormal current signal from motor |
Check condition of wires and connectors for damage |
TROUBLESHOOTING GUIDE
A fully charged battery must be installed prior to performing any troubleshooting and must ONLY be preformed as an adult.
|
PROBLEM |
POSSIBLE CAUSE |
SOLUTION |
|---|---|---|
|
Power Switch is turned "ON", cycle does not work |
Battery not installed or fully seated |
Verify a fully charged battery is installed until battery release button "clicks" |
|
Battery not fully charged |
Verify the battery is fully charged |
|
|
Cycle stopped working while riding |
Motor or electrical system damage |
Verify battery is installed until battery release button "clicks". Contact your local authorized service center for diagnosis and repair. |
|
Loose battery or wire connection(s) |
Recharge or replace battery |
|
|
Power button faulty |
Replace throttle assembly |
|
|
Throttle faulty |
Contact your local authorized service center for diagnosis and repair. Watch for error codes on LED indicating overload/overheat. Do not exceed the weight limit of 115 lb (52 kg), ride on flat terrain. |
|
|
Rider weight / Terrain too steep |
||
|
Short run time/ runs slow |
Battery not fully charged |
Verify the battery is fully charged |
|
Old or damaged battery |
Replace battery |
|
|
Tire is not properly inflated |
Inflate tires to the recommended pressure on tire sidewall. Replace tube if unable to maintain pressure. |
|
|
Brakes are not adjusted properly |
Refer to brake component manual or website for adjustment support |
|
|
Gearbox binding / damaged teeth on gears |
Service or replace gearbox |
|
|
Runs intermittently |
Loose connections) |
Check for loose connections/wires |
|
Motor or electrical system damage |
||
|
Water in electronics |
Dry affected area and inspect for damage |
|
|
Faulty power button |
Replace throttle assembly |
|
|
Faulty throttle |
||
|
Cycle does not stop when applying the brake |
Brake is not adjusted properly |
Adjust brake |
|
Cycle makes squeaky noises or Grinding sounds |
Chain is too dry |
Apply a chain lubricant to the chain Service or replace gearbox |
|
Gearbox binding / damaged teeth on gears |
Service or replace gearbox |